Clinical telephone encounters: a literature review of procedures and empirical research in healthcare
Telephone calls have become the primary mode of communication between patients and physicians outside of the office setting. The telephone's importance primarily revolves around its potential to improve physician practices and augment the physician-patient relationship by positively affecting...
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| Language: | en_US |
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2016
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| Online Access: | https://hdl.handle.net/2144/14321 |