The use of disabled service employees: consumer responses and strategic implications.
Shu Yin Man. === Thesis (M.Phil.)--Chinese University of Hong Kong, 2002. === Includes bibliographical references (leaves 70-75). === Abstracts in English and Chinese. === ACKNOWLEDGEMENTS === ABSTRACT === LIST OF ILLUSTRATIONS === LIST OF TABLES === Chapter CHAPTER I --- INTRODUCTION === Chapter 1....
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| Format: | Others |
| Language: | English Chinese |
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2002
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| Online Access: | http://library.cuhk.edu.hk/record=b5891084 http://repository.lib.cuhk.edu.hk/en/item/cuhk-323814 |