Affect, perceived service quality, and satisfaction : assessing the moderating role of service setting
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| Format: | Others |
| Language: | English |
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HKBU Institutional Repository
2001
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| Online Access: | http://repository.hkbu.edu.hk/etd_ra/308 http://repository.hkbu.edu.hk/cgi/viewcontent.cgi?article=1307&context=etd_ra |