E-commerce: the impact of internet technology on retailing
Thesis (MTech (Business Information Systems))--Cape Peninsula University of Technology, 2005 === Where customers have freedom of choice, their level of satisfaction will determine if they are loyal, long-term and profitable customers. If customers are not satisfied they will take their business else...
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| Language: | en |
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Cape Peninsula University of Technology
2013
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| Online Access: | http://hdl.handle.net/20.500.11838/1771 |