Improving outage process maturity level using a process maturity model

Thesis (MTech (Quality (Engineering)))--Cape Peninsula University of Technology, 2016. === The research study establishes the maturity level of the outage process of the Outage Management Department at Eskom. The outage process started in 2012 to contribute to the effective planning and execution of...

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Bibliographic Details
Main Author: Petersen, Mervyn
Other Authors: Bester, A
Language:en
Published: Cape Peninsula University of Technology 2018
Subjects:
Online Access:http://hdl.handle.net/20.500.11838/2561