Framework for the effective implementation of total quality management in the maintenance of tertiary instituition buildings in South Africa
Thesis (MTech (Construction Management))--Cape Peninsula University of Technology, 2018. === The standards of maintenance management of building facilities at many educational institutions, including tertiary institutions, need improvement. TQM has been proven to be effective in the improvement of q...
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| Language: | en |
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Cape Peninsula University of Technology
2018
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| Online Access: | http://hdl.handle.net/20.500.11838/2630 |