Through the eye of a student : customer care in academic libraries, a case at the Central University of Technology, Free State
Published Article === The purpose of this research was to investigate the perceptions of clients namely, students, about the quality of library services and also the quality of staff client relationship. It was envisaged that through this study the perceptions, feelings and views of students in as f...
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| Format: | Others |
| Language: | en_US |
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Interim : Interdisciplinary Journal, Vol 13, Issue 4: Central University of Technology Free State Bloemfontein
2015
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| Online Access: | http://hdl.handle.net/11462/319 |