The impact of organisational culture on service delivery in a major private security company

The impact of organisational culture on service delivery in a major private security company

Published Article === In today's highly competitive business environment service delivery has become a key issue. Providing quality service could enhance an organisation's competitive advantage with beneficial financial implications. Service delivery requires the full cooperation and commi...

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Bibliographic Details
Main Authors: Kokt, D., Van der Merwe, C.A.
Other Authors: Central University of Technology, Free State, Bloemfontein
Format: Others
Language:en_US
Published: Journal for New Generation Sciences, Vol 7, Issue 2: Central University of Technology, Free State, Bloemfontein 2015
Subjects:
Organisational culture
Service delivery
Competing Values Framework (CVF)
Baldrige Award Criteria
Private security in South Africa
Online Access:http://hdl.handle.net/11462/535

Internet

http://hdl.handle.net/11462/535

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