Strategies to improve tourism service quality : a case study of the Sol Plaatje Municipal Area
Published Article === Globally, tourism is increasingly referred to as the world's biggest industry. As tourism increases, so does consumer demand for quality. Superior customer service may be viewed as one of the most effective strategies for tourism destinations to create and maintain a susta...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
Journal for New Generation Sciences, Vol 9, Issue 1: Central University of Technology, Free State, Bloemfontein
2015
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| Subjects: | |
| Online Access: | http://hdl.handle.net/11462/581 |