Developing and validating tools to assess postgraduate service quality and the postgraduate service experience
Published Article === This paper reports on further attempts to develop and validate instruments to improve the measurement of higher education quality, more especially postgraduate research service. A 26-item postgraduate research service quality (PGSQUAL) instrument as well as a six-item postgradu...
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| Format: | Others |
| Language: | en_US |
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Journal for New Generation Sciences, Vol 10, Issue 1: Central University of Technology, Free State, Bloemfontein
2015
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| Online Access: | http://hdl.handle.net/11462/597 |