TSAMs' perception of service quality at DuPont
Submitted in partial fulfillment of the requirements for the Master's Degree in Technology: Business Administration, Durban University of Technology, Durban, 2007. === Organizations in the service sector had to make a radical shift in their strategy to embrace customer-centered philosophies in...
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| Format: | Others |
| Language: | en |
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2017
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| Online Access: | http://hdl.handle.net/10321/2188 |