Quality stewardship : a 21st century quality framework for selected manufacturing organisations in South Africa
Submitted in fulfilment of the requirements of the Degree Doctor of Technology: Quality, Durban University of Technology, 2011. === Quality management remains one of the top ranking strategic issues in all major organisations. However, at present, there is a sentiment that business priorities and qu...
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Language: | en |
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2012
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Online Access: | http://hdl.handle.net/10321/691 |