Evaluating citizen satisfaction with the quality of e-government information services provided by Southern African Development Community governments

Evaluating citizen satisfaction with the quality of e-government information services provided by Southern African Development Community governments

Submitted in partial fulfillment of the requirements for the Degree M-Tech: Information Technology, Durban University of Technology, 2014. === This dissertation reports on an empirical evaluation of citizen satisfaction with e-government information services provided by Southern African Development...

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Bibliographic Details
Main Author: Mukumbareza, Caroline
Other Authors: Olugbara, Oludayo O.
Format: Others
Language:en
Published: 2015
Subjects:
Internet in public administration > South Africa > Evaluation
Administrative agencies > Customer services > South Africa
Administrative agencies > South Africa > Management
Electronic commerce > South Africa
Consumer satisfaction > Evaluation
Online Access:http://hdl.handle.net/10321/1190

Internet

http://hdl.handle.net/10321/1190

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