Customer service quality at Great Wall Motor (GWM) service centres in the greater Durban area

Customer service quality at Great Wall Motor (GWM) service centres in the greater Durban area

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Dissertation submitted in fulfillment of the requirement for the Master Degree in Technology: Marketing, Durban University of Technology, 2010. === China was the world’s third-largest producer of cars in 2006, and also the third-largest producer of “motor vehicles”. Great Wall Motor Company Limited...

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Bibliographic Details
Main Author: Yin, Yue
Other Authors: Penceliah, Soobramoney
Format: Others
Language:en
Published: 2011
Subjects:
Consumer satisfaction > South Africa > Durban
Customer relations > South Africa > Durban
Customer services > South Africa > Durban
Automobile industry and trade > South Africa > Durban
Online Access:http://hdl.handle.net/10321/571

Internet

http://hdl.handle.net/10321/571

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