Students' expectations and perceptions of the sport offering at the Durban University of Technology
Dissertation submitted in fulfillment of the requirement for the Masters Degree in Technology: Marketing, Durban University of Technology, 2011. === The aim of this study was to investigate customer service quality at DUT. The objectives were: to identify students’ expectations of service quality in...
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| Format: | Others |
| Language: | en |
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2012
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| Online Access: | http://hdl.handle.net/10321/683 |