Managing diversity: a case study of the Nelson Mandela Municipality

South African public organisations are faced with many unique challenges in striving to manage an increasingly diverse workforce. This study aimed to investigate the managing of diversity at the Nelson Mandela Bay Municipality. To achieve this aim, the views of the Total Quality Management approach...

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Bibliographic Details
Main Author: Maart, Brigitte
Format: Others
Language:English
Published: Nelson Mandela Metropolitan University 2014
Subjects:
Online Access:http://hdl.handle.net/10948/3335