The influence of memebers' perceptions of the smart shopper loyalty programme on their loyality to the Pick 'n Pay store in George

In times of economic recession, retailers tend to focus particularly on creating consumer loyalty. Consumers with limited resources search for the best possible alternatives to save money. The latter makes it very difficult for retailers to keep consumers loyal. Marketers claim that successful loyal...

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Bibliographic Details
Main Author: Swiegelaar, Carlo
Format: Others
Language:English
Published: Nelson Mandela Metropolitan University 2013
Subjects:
Online Access:http://hdl.handle.net/10948/d1020817