A management strategy for the improvement of the effectiveness of secondary schools through total quality management / Phillipus Petrus de Bruyn
The new paradigm in managing organisations, known as Total Quality Management (TQM), was investigated in this thesis. TQM as a management concept represents a fundamental change in the management approach of organisations (i.e. schools). TQM comprises a comprehensive change to the theory and practic...
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| Language: | en |
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Potchefstroom University for Christian Higher Education
2014
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| Online Access: | http://hdl.handle.net/10394/10099 |