Improving Free State matriculation results : a total quality management approach / A. Magadla

The aim of the study was to establish the possible causes of poor Grade 12 results in physical science in South Africa and to apply a total quality management (TQM) approach to suggest a solution. The literature study indicates that resources, preparation or subject knowledge, commitment and support...

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Bibliographic Details
Main Author: Magadla, Andiswa Antonette
Published: North-West University 2011
Subjects:
TQM
Online Access:http://hdl.handle.net/10394/4433