The strategic management of intellectual capital : a case study in the banking and financial services sector in Zambia

Fundamental changes in the global economy are changing the basis of organisational competitive advantage. The challenge in attaining a competitive advantage is characterised by factors such as increased competition, market volatility, geographically dispersed operations, customer awareness, raising...

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Bibliographic Details
Main Author: Banda, Japhet Mathias
Format: Others
Language:English
Published: Rhodes University 2011
Subjects:
Online Access:http://hdl.handle.net/10962/d1002795