Personal scorecards : a performance management model for aligning personal goals and objectives to organisational strategy within the Cape Town Fire and Emergency Service

Personal scorecards : a performance management model for aligning personal goals and objectives to organisational strategy within the Cape Town Fire and Emergency Service

Thesis (MPA)--University of Stellenbosch, 2002. === ENGLISH ABSTRACT: The City of Cape Town has adopted the Balanced Scorecard as an organisational performance management system. Presently the system has only been implemented as a pilot project in the top three management levels of the organisati...

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Bibliographic Details
Main Author: Henkin, S. M. M.(Stephen Maurice Michael)
Other Authors: Burger, A. P. J.
Format: Others
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2012
Subjects:
Cape Town Fire and Emergency Service
Performance > Measurement
Organizational effectiveness > Case studies
Organizational effectiveness > Measurement
Dissertations > Public and development management
Theses > Public and development management
Online Access:http://hdl.handle.net/10019.1/52995

Internet

http://hdl.handle.net/10019.1/52995

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