Outsourcing : a business model to improve municipal service delivery
Thesis (MBA (Business Management))--Stellenbosch University, 2008. === ENGLISH ABSTRACT: This study report concerns service delivery issues at municipal level which have emerged as areas of critical concern as far as they affect consumers of municipal services, interest groups and government as a wh...
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| Language: | en_ZA |
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Stellenbosch : Stellenbosch University
2011
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| Online Access: | http://hdl.handle.net/10019.1/6173 |