Assessing the e-readiness of the South African Social Security Agency (SASSA) regional office Western Cape and its customers

Assessing the e-readiness of the South African Social Security Agency (SASSA) regional office Western Cape and its customers

Thesis (MPA)--University of Stellenbosch, 2011. === ENGLISH ABSTRACT: e-Governance refers to the utilisation of technology to improve on service delivery, sharing of information, client participation as well as to advance government through the transformation of its internal and external relationshi...

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Bibliographic Details
Main Author: Davids, Emihiyah
Other Authors: Burger, Naomi
Language:en_ZA
Published: Stellenbosch : University of Stellenbosch 2011
Subjects:
SASSA > Information technology
E-governance
Public administration > Information technology
Electronic information sources
Dissertations > Public management and planning
Theses > Public management and planning
School of Public Leadership
Online Access:http://hdl.handle.net/10019.1/6497

Internet

http://hdl.handle.net/10019.1/6497

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