Total quality management : middle and top management perceptions of the successful application of a quality management system from a general management, strategic management, quality management and human resources management view

Total quality management : middle and top management perceptions of the successful application of a quality management system from a general management, strategic management, quality management and human resources management view

Thesis (MBA (Business Management))--University of Stellenbosch, 2009. === ENGLISH SUMMARY: Total quality management (TQM) can be defined as a systemic approach on a global level, based on process management of continuous quality improvement by all human resources within the business or company env...

Full description

Bibliographic Details
Main Author: Fourie, Andries J.
Other Authors: Brown, C. J.
Language:en
Published: Stellenbosch : University of Stellenbosch 2010
Subjects:
Dissertations > Business management
Total quality management
Quantifiable value of quality
Mobilisation of human resources
Theses > Business management
Organizational effectiveness > Evaluation
Quality control
Personnel management
Online Access:http://hdl.handle.net/10019.1/836

Internet

http://hdl.handle.net/10019.1/836

Similar Items