Determining if the dimensions of a learning organisation influence an employee's attitude towards continuous improvement within an perational excellence programme

ENGLISH ABSTRACT: Many organisations are perusing a process improvement programme in order to gain competitive advantage through improved product and service quality, operational efficiencies and customer experience. Whilst Six Sigma adopts a project-oriented, expert-led approach to improving proces...

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Bibliographic Details
Main Author: Thompson, Gavin
Other Authors: Mathur-Helm, Babita
Format: Others
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2015
Subjects:
Online Access:http://hdl.handle.net/10019.1/97397