Determining if the dimensions of a learning organisation influence an employee's attitude towards continuous improvement within an perational excellence programme
ENGLISH ABSTRACT: Many organisations are perusing a process improvement programme in order to gain competitive advantage through improved product and service quality, operational efficiencies and customer experience. Whilst Six Sigma adopts a project-oriented, expert-led approach to improving proces...
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Format: | Others |
Language: | en_ZA |
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Stellenbosch : Stellenbosch University
2015
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Online Access: | http://hdl.handle.net/10019.1/97397 |