Gamers’ perceptions of the service quality in the gaming areas of selected casinos in South Africa

Research was done on gamers’ perceptions of the service quality in the gaming areas of selected casinos in South Africa. 2 casinos with 700 and more slot machines and 2 casinos with fewer than 700 slot machines were used in this research project to obtain a summary of the target population. 440 game...

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Bibliographic Details
Main Authors: Wannenburg, EM, de Jager, J, Drotsky, T
Format: Others
Language:en
Published: African Journal of Business Management 2009
Subjects:
Online Access:http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001255