Franchisees' level of satisfaction with the franchise relationship

Problem investigated and objectives: Franchisees often complain that franchisors do not meet their needs, and are generally viewed as being unhappy with the franchise relationship between franchisees and franchisors. The aim of this paper is to investigate the level of satisfaction of franchisees wi...

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Bibliographic Details
Main Authors: van Wyk, GJ, de Jager, JW
Format: Others
Language:en
Published: Acta Commercii 2009
Subjects:
Online Access:http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001450