The importance of management training in the hotel industry

M.Comm. === The South African hotel industry is a labour intensive industry, with high staff turnover and a shortage of skilled labour. The introduction of the national grading system and an increase in tourists, both local and foreign, placed more pressure on hotels to improve the quality of their...

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Bibliographic Details
Main Author: Francis, Cyril Vincent
Published: 2012
Subjects:
Online Access:http://hdl.handle.net/10210/6748