Service quality in a statutory research organisation
M.Com. (Business Management) === In the light of the ever increasing competition characterising today's global economy (Dale, 1995: 48) and the drastic changes brought about by the new South Africa, local businesses would have to make a conscious effort to prosper in future. Research organisati...
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2014
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| Online Access: | http://hdl.handle.net/10210/9115 |