'n Model vir die hantering van griewe in verpleegdienste
D.Cur. (Professional Nursing) === The purpose of this study is to develop a model for effective management of grievances in nursing services, and to describe guidelines for its utilisation in nursing services. This will enable managers to facilitate labour peace in nursing services. From the researc...
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2014
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Online Access: | http://hdl.handle.net/10210/9378 |