The impact of lean thinking on operational efficiency in a rural district hospital outpatient department in KwaZulu-Natal.
Introduction Health-care service in South Africa, especially in the public sector, is fraught with numerous problems, including ineffective operations management in health care facilities. This contributes to poor service delivery and a lackluster work environment. Non-value-adding activities result...
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| Language: | en_ZA |
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2014
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| Online Access: | http://hdl.handle.net/10413/11159 |