An investigation into the effectiveness of the municipal payment incentive scheme as a loyalty programme : a case study of the city of Tshwane with a special focus on Soshanguve.
Payment for services has been a challenge for municipalities for sometime in South Africa. This has caused municipalities to employ a number of strategies to assist in the collection of revenue. The methods of collection that have been used in the past mostly focused on the stick approach where your...
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| Language: | en |
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2010
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| Online Access: | http://hdl.handle.net/10413/1982 |