An exploratory study on customer service in Fedics Food Service KZN.
Ms Jennie Chua, President and Chief Operating Officer of Raffles International, Singapore once said that if "high-tech" represents the higher spectrum of industries in the manufacturing sector, then "high-touch" would represent the pinnacle of the service industry. "High-tou...
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| Language: | en_ZA |
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2013
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| Online Access: | http://hdl.handle.net/10413/9948 |