Managing the quality of colour television receivers in the Republic of South Africa
This study investigates whether quality management has developed to such an extent that retailers, service repair organisations and consumers are satisfied with product and repair service quality provided by South African manufacturing companies. To investigate these aspects, the colour televisio...
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| Format: | Others |
| Language: | en |
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2015
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| Online Access: | Higgins, John Morwood (1996) Managing the quality of colour television receivers in the Republic of South Africa, University of South Africa, Pretoria, <http://hdl.handle.net/10500/16949> http://hdl.handle.net/10500/16949 |