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The multi-dimensionality of trustworthiness of banks midst a confidence crisis : the case of retail banks in Zimbabwe

The multi-dimensionality of trustworthiness of banks midst a confidence crisis : the case of retail banks in Zimbabwe

The strategic importance of a well-established banking sector in an economy and the pivotal role trust plays in this sector is well-documented in banking literature. Given this accepted importance of trust, it is surprising that some banks are still exhibiting more signals of distrust than of trust...

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Bibliographic Details
Main Author: Zungunde, Matildah
Other Authors: Du Toit, Francois
Format: Others
Language:en
Published: 2018
Subjects:
Antecedents of trust
Behavioural intentions
Banking sector
Commitment
Reserve Bank of Zimbabwe
Structural assurance
Trust
Trustworthiness
Zimbabwean banking sector
332.1096891
Banks and banking > Zimbabwe > Risk management
Financial services industry > Zimbabwe > Risk management
Online Access:Zungunde, Matildah (2018) The multi-dimensionality of trustworthiness of banks midst a confidence crisis : the case of retail banks in Zimbabwe, University of South Africa, Pretoria, <http://hdl.handle.net/10500/25058>
http://hdl.handle.net/10500/25058
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Zungunde, Matildah (2018) The multi-dimensionality of trustworthiness of banks midst a confidence crisis : the case of retail banks in Zimbabwe, University of South Africa, Pretoria, <http://hdl.handle.net/10500/25058>
http://hdl.handle.net/10500/25058

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