A follower-centric model for employee morale in a safety-critical air traffic control environment
Background: Low morale is classified as a latent condition for performance variability in safety-critical environments. Morale management may assist in the control of performance variability as part of a systems approach to safety. A context-specific model for measuring and managing morale with refe...
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| Format: | Others |
| Language: | en |
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2021
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| Online Access: | http://hdl.handle.net/10500/27820 |