The impact of leadership practices on services quality in private higher education in South Africa
The purpose of this study was to to investigate the impact of leadership practices on service quality in private higher education in South Africa as a source of competitive advantage. Higher education institutions and, more specifically, private higher education institutions, have faced increasin...
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| Format: | Others |
| Language: | en |
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2012
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| Online Access: | Van Schalkwyk, Riaan Dirkse (2011) The impact of leadership practices on services quality in private higher education in South Africa, University of South Africa, Pretoria, <http://hdl.handle.net/10500/5596> http://hdl.handle.net/10500/5596 |