Investigating customer services in selected restaurants in the Tshwane area : an exploratory study
This study examines customer service in selected restaurants in the Tshwane area. It is aimed at establishing criteria for excellent customer service in restaurants, which can serve as the basis for building good relationships with customers. An extensive literature study was undertaken and aspects...
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| Format: | Others |
| Language: | en |
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2010
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| Online Access: | http://hdl.handle.net/10500/3253 |