‘Integration’ as a key concept in organization development : the case of Gauteng Shared Services Centre
Perceived failures of previous service delivery models within the Gauteng Provincial Departments dictates for experimentation with new working and improved models. Gauteng Shared Service Centre was established to improve efficiencies and effectiveness and service delivery to all citizens in the prov...
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Format: | Others |
Language: | en |
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2011
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Online Access: | http://hdl.handle.net/10500/4197 |