A loyalty segmentation model for the South African men's retail credit fashion industry

This study proposes a loyalty segmentation model for the South African men's retail credit fashion industry. Retailers operate in a highly competitive market where competitors strive for share-of-wallet of the same customer. The likely victor in this battle is the retailer who best understands...

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Bibliographic Details
Main Author: Metelo-Liquito, Antonio Daniel
Other Authors: Machado, Ricardo
Format: Others
Language:en
Published: 2009
Subjects:
Online Access:http://hdl.handle.net/10500/955