A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations

A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations

Please read the abstract in the dissertation. === Dissertation (MConsumer Science)--University of Pretoria, 2010. === Consumer Science === unrestricted

Bibliographic Details
Main Author:	Grabowski, Andrea
Other Authors:	Prof A C Erasmus
Published:	2013
Subjects:	Female customers Retail stores intshwane Customer service UCTD
Online Access:	http://hdl.handle.net/2263/29360 Grabowski, A 2010, A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations, MConsumer Science dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/29360 > http://upetd.up.ac.za/thesis/available/etd-11092010-142848/

Internet

http://hdl.handle.net/2263/29360
Grabowski, A 2010, A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations, MConsumer Science dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/29360 >
http://upetd.up.ac.za/thesis/available/etd-11092010-142848/