Exploring marketing metrics used in innovative companies
This study recognises that both metrics and innovation lead to superior performance. It explores the marketing activities and processes followed by innovative companies, in particular those involving customers, and proposes the key metrics aligned to these; thereby formalising marketing’s role in th...
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Language: | en |
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2014
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Online Access: | http://hdl.handle.net/2263/40655 Fraser, J 2013, Exploring marketing metrics used in innovative companies, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/40655> |