Influencing accountability in organisations : a critical managerial competence

Business, society and academic literature have all shown an increase in the demand for greater accountability. Despite this, and although accountability is central to improved performance within the workplace, it remains an ever-expanding, complex and elusive phenomenon. Although the literature has...

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Bibliographic Details
Main Author: Owens, Hayley
Other Authors: Sutherland, Margie
Language:en
Published: University of Pretoria 2016
Subjects:
Online Access:http://hdl.handle.net/2263/52285
Owens, H 2015, Influencing accountability in organisations : a critical managerial competence, MBA Mini-dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/52285>
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Summary:Business, society and academic literature have all shown an increase in the demand for greater accountability. Despite this, and although accountability is central to improved performance within the workplace, it remains an ever-expanding, complex and elusive phenomenon. Although the literature has identified four overriding factors that influence accountability namely self, peers, managers and systems, there is very little empirical research that supports this. The aim of this study is to identify which of these factors has the greatest influence when holding an individual to account for performance in an organisation. Establishing the main drivers of accountability will enable managers and leaders to make better use of accountability mechanisms in order to improve the performance of their employees, teams and organisations. === Mini Dissertation (MBA)--University of Pretoria, 2015. === zk2016 === Gordon Institute of Business Science (GIBS) === MBA === Unrestricted