Emotional labour experienced by support staff in a South African context
Introduction It cannot be denied that employees bring their emotions to work, especially since emotions form a core part of individuals and cannot be separated from them and is thus part of organisational life. Emotions may influence an individual’s judgement, assessment and understanding of work e...
| Main Author: | |
|---|---|
| Other Authors: | |
| Language: | en |
| Published: |
University of Pretoria
2020
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/2263/77876 Pienaar, A 2019, Emotional labour experienced by support staff in a South African context, MCom Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/77876> |