A case study of the impact of human factors to implementation of ISO 9000 in a manufacturing SME in South Africa.
The research sought to discover the impact of human factors to ISO 9000 with the intention of trying to establish how the human factor component contributes to failed or successful implementation of the Quality Management System (QMS). The research established that within a company the human factor...
| Main Author: | |
|---|---|
| Format: | Others |
| Language: | en |
| Published: |
2015
|
| Online Access: | http://hdl.handle.net/10539/17550 |