Work design, anxiety and depression: A call centre case study
This research study explores the possible relationships that may exist between the work design, level of anxiety and depression in South African call centres. By investigating the work design of a call centre and exploring its relationship to anxiety and depression will help to achieve this. Vari...
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| Format: | Others |
| Language: | en |
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2008
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| Online Access: | http://hdl.handle.net/10539/4869 |