A Study of The Correlation of The ISO-9000 Quality Control Program on The Financial Results of Information Technology Companies Who Have Achieved ISO-9000 Certification

In Europe, the ISO·9000 series of standards has become the entry barrier for companies doing business with the Economic Union (EU). Given the globalization of international trade, a large percentage of American companies are incurring additional expenses in seeking ISO-9000 quality registration as b...

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Bibliographic Details
Main Author: Williams, John W.
Published: NSUWorks 2001
Subjects:
Online Access:http://nsuworks.nova.edu/gscis_etd/925