Business re-engineering: lessons learned from the U.S. Army Corps of Engineers modernization program
Approved for public release; distribution is unlimited === This thesis uses the case study approach to discuss the concepts and issues related to business re-engineering and its applicability to DoD. It discusses recent developments in Total Quality Management (TQM), and the Corporate Information M...
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Language: | en_US |
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Monterey, California. Naval Postgraduate School
2012
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Online Access: | http://hdl.handle.net/10945/23560 |