Planning and implementing Total Quality Management (TQM) in a Naval service organization : a case study of Fleet Numerical Oceanography Center James Lee Caro.
Approved for public release; distribution unlimited. === A Chief of Naval Operations (CNO) initiative in 1989 prompted Fleet Numerical Oceanography Center (FNOC) to request that an organizational study of their operations be conducted and a strategy for implementing Total Quality Management (TQM) be...
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Monterey, California: Naval Postgraduate School
2013
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| Online Access: | http://hdl.handle.net/10945/27561 |