Zjišťování spokojenosti se službou
The satisfaction with the service is the essential part of system of quality and the main resource of my thesis. In the theoretical part I summarise certain knowledge of quality and its systems, also knowledge about service and social services research. At the end of theoretical part of my thesis yo...
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| Format: | Dissertation |
| Language: | Czech |
| Published: |
2009
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| Online Access: | http://www.nusl.cz/ntk/nusl-354378 |